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Woody Vapes provides a limited non-transferable 90 days(1 year for GENE chip)warranty to customers from purchase date against defects in craftsmanship on the body and wiring of this product. To request an RMA Form,please email to customer@woodyvape.com , we will deal with it asap.
This warranty does not cover problems or damages of the following:
• Wear and tear associated with unnormal use
• Any modification, abuse, accident, disassembly, misapplication, or unauthorized repair
• Any inproper operation, including any use not in accordance with product instructions
• Cracked, broken, or otherwise damaged display (OLED)
• Any other cause which does not relate to a product defect in materials or craftsmanship
There are two authorized maintenance service addresses for you to send the defect device:1.California, USA. 2. Shenzhen, China.
Questions about the Terms of Service should be sent to us at customer@woodyvape.com
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Our Mission
We are proud of our craftsmanship and implement strict quality control, from the quality stability of chips and to the final assembly product. All of our product are researched, designed in California, USA.
Please scratching off the silver coating and enter your security code, make sure your Product is the original from us
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